Children's Privacy Policy
Effective Date: March 25, 2026 | Last Updated: March 25, 2026
This Children's Privacy Policy describes how CoachAI ("we," "us," or "our") collects, uses, and protects personal information about children under the age of 13 ("children") in compliance with the Children's Online Privacy Protection Act ("COPPA").
1. Verifiable Parental Consent
We do not collect personal information from children under 13 without prior verifiable parental consent. Before a child's data is entered into CoachAI, the coach must:
- Send a consent request to the child's parent or legal guardian via SMS or email
- Obtain verified parental consent via email link confirmation
- Obtain separate consent for any AI processing of the child's data
2. What Information We Collect About Children
We collect only the minimum information necessary to provide the sports team management service:
- First and last name
- Date of birth (to verify age and apply COPPA protections)
- Team/sport participation records
- Game attendance and substitution records
- Emergency contact information (provided by parent)
We do not collect Social Security numbers, financial information, precise geolocation, photos, or videos of children without separate explicit consent.
3. How We Use Children's Information
Children's information is used only to:
- Manage team rosters and scheduling
- Track fair play time during games
- Communicate team information to parents
- Generate AI-powered substitution recommendations (with separate AI consent)
4. AI Processing Disclosure
CoachAI uses AI features (powered by Anthropic Claude) for substitution recommendations and drill generation. If your child's data is used in AI features, we will obtain your separate, explicit consent before doing so. You may withdraw AI consent at any time by contacting privacy@putmein.co.
5. Disclosure to Third Parties
We do not sell, rent, or disclose children's personal information to third parties except:
- Service providers: Supabase (database hosting), Vercel (hosting), Twilio (SMS notifications), Sentry (error tracking) — all bound by data processing agreements
- Legal requirements: When required by law or to protect safety
6. Parental Rights
As a parent or legal guardian, you have the right to:
- Review the personal information we have collected about your child
- Delete your child's personal information from our systems
- Refuse further collection of your child's information
- Withdraw consent at any time without penalty
To exercise these rights, contact us at privacy@putmein.co or use the account deletion feature in your CoachAI account settings.
7. Data Retention
Children's data is retained only as long as the team is active. Upon account deletion or withdrawal of consent, children's personal information is deleted within 30 days except where required by law.
8. Annual Consent Renewal
Under the 2025 COPPA Rule, parental consent for children's data is renewed annually. You will receive a renewal email each year; if you do not renew, your child's data will be deleted.
9. Contact Us
If you have questions about this policy or your child's data:
- Email: privacy@putmein.co
- Address: CoachAI / StoudtLabs, [Address on file]
We will respond to all requests within 30 days.